Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Auto-Eon ("Company," "we," "our," or "us") concerning your use of the auto-eon.com website and our sustainable home technology services.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our website or use our services.

2. Description of Services

Auto-Eon provides sustainable home technology solutions including:

• Solar energy system design, installation, and maintenance
• Smart home integration and automation services
• Energy efficiency consulting and implementation
• Heat pump installation and servicing
• Related sustainable technology solutions

All services are provided in accordance with Danish building codes, environmental regulations, and industry standards.

3. Eligibility and Registration

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information when requested
• Maintain the security and confidentiality of any account credentials

4. Service Agreements and Contracts

4.1 Consultation Services

Initial consultations are provided free of charge and are for informational purposes only. Detailed assessments and custom proposals may require a separate agreement.

4.2 Installation Services

All installation services require a separate written contract that will specify:

• Scope of work and technical specifications
• Timeline and milestones
• Pricing and payment terms
• Warranty and maintenance provisions
• Permit and regulatory compliance requirements

4.3 Project Changes

Any changes to agreed-upon services must be documented in writing and may result in adjusted pricing and timelines.

5. Pricing and Payment

5.1 Pricing

Pricing for our services is provided in written estimates and is valid for 30 days unless otherwise specified. Prices may vary based on:

• Project complexity and scope
• Material costs and availability
• Site-specific requirements
• Applicable taxes and fees

5.2 Payment Terms

Payment terms will be specified in individual service contracts. Generally:

• Deposits may be required before work commencement
• Progress payments may be tied to project milestones
• Final payment is due upon project completion and acceptance
• Late payment charges may apply as specified in contracts

6. Warranties and Guarantees

6.1 Workmanship Warranty

We provide a minimum 2-year warranty on our installation workmanship, covering defects in materials and installation under normal use conditions.

6.2 Equipment Warranties

Equipment warranties are provided by manufacturers and may vary by product. We will assist with warranty claims and service coordination.

6.3 Performance Guarantees

Solar system performance guarantees, where applicable, will be specified in individual contracts based on system design and local conditions.

7. Limitations of Liability

To the maximum extent permitted by Danish law:

• Our total liability for any claim shall not exceed the amount paid for the specific service
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for delays caused by weather, permit issues, or circumstances beyond our control
• Liability limitations do not apply to personal injury caused by our negligence

8. Customer Responsibilities

Customers are responsible for:

• Providing accurate information about their property and requirements
• Obtaining necessary permits where specified
• Ensuring site access and safety conditions
• Maintaining installed systems according to manufacturer guidelines
• Promptly reporting any issues or concerns

9. Intellectual Property

All content on our website, including designs, proposals, and technical documentation, remains our intellectual property unless otherwise agreed in writing. Customers may not:

• Reproduce or distribute our proprietary designs
• Use our trademarks or brand materials without permission
• Reverse engineer proprietary solutions

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

11. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including:

• Natural disasters and extreme weather
• Government actions or regulatory changes
• Labor disputes or supply chain disruptions
• Pandemics or public health emergencies

12. Termination

Either party may terminate service agreements under the following conditions:

• By mutual written agreement
• For material breach with 30 days written notice to cure
• For insolvency or bankruptcy
• As otherwise specified in individual contracts

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by Danish law and European Union regulations.

13.2 Dispute Resolution Process

Disputes will be resolved through:

1. Direct negotiation between the parties
2. Mediation through a recognized Danish mediation service
3. Legal proceedings in Danish courts if necessary

14. Compliance and Regulations

Our services comply with:

• Danish Building Regulations (Bygningsreglementet)
• EU energy efficiency directives
• Danish electrical and safety standards
• Environmental protection requirements
• Consumer protection laws

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Significant changes will be communicated via email to existing customers. Continued use of our services after changes constitutes acceptance of new terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms of Service, please contact us: